Most of the products purchased on the web store are not shipped.  They are delivered to you via a PDF "voucher" delivered by email.  

Shortly after you make a purchase on our web store, you will receive a confirmation email.  If the products you purchased are delivered via a voucher, they will be attached to the confirmation email.  Follow the instructions on that voucher to "redeem" them.  See this article for more information on redeeming vouchers.